Crazy about handmade
Making A Purchase
You can also use your Reward Points towards your total basket value.
The company has the right to revoke Reward Points at anytime.
Shipping And Handling
If you're sending to an international address, you will need to contact us directly, either by emailing [email protected] or calling 01403 865687. If you are calling from outside of the UK, our telephone number is +44 1403 865687.
Delivery times are subject to the service provided by Royal Mail or UPS and more details can be found on their websites.
Where appropriate, VAT is applied to the products on this site and is included within the prices shown.
Our VAT Registration Number is 902 5079 46
|Credit Card Security
When the order is placed at our website, you are passed straight to our payment merchants (Paypal / World Pay) who use globally recognised security to keep your details secure.
If you need to reach us, please email us using the link on the bottom of each page, alternatively, you can call on 01403 865687 (International +44 1403 865687) or write to us at The Chocolate Barn Hill House Farm West Grinstead West Sussex RH13 8LG United Kingdom
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
If for any reason you are not entirely satisfied with any product that you have purchased from us, you may cancel your order or request a refund (in writing or by email) within 7 working days, beginning the day after the day you received the item. We will then inform you how to return the item.
Provided it is returned in its original packaging and the product has not been consumed other than is reasonable to establish the quality of the product you are not happy with we will refund the entire purchase price including the cost of postage.
If your returned order is damaged, not in the original packaging or consumed more than was reasonable to establish the quality of product, We reserve the right to levy a charge commensurate with that loss.