Delivery Information

We want your chocolates to arrive in perfect condition which is why we take great care and attention when packaging your order.

UK Delivery Charges and Timings

Standard Post £3.95
Speedy Post £5.95
Special Delivery £9.25

Standard Post and Free Delivery

Order by 10.00 UK time and our courier will aim to deliver your order within 2 to 3 working days.

Spend over £35 and get the option to send your parcel free of charge with standard postage.

Speedy Post 

Order by 10.00 UK time and our courier will aim to deliver your order within 1 to 2 working days.

Special Delivery

Order by 10.00 UK time and we will send your order, guaranteed for delivery the following business day. This excludes Saturdays, Sundays and Bank Holidays.

Please note that orders placed over a weekend and bank holidays, will be processed on the next working day, unless a future dispach date has been selected. Also, all Next Day Deliveries require a signature at the specified delivery address, so please ensure this is viable.

Channel Islands, Northern Ireland and remote parts of the UK

Nominated and Next Day Delivery - Please be aware that an extra day may be required for our carrier to make deliveries to Channel Islands, Northern Ireland and remote parts of the UK such as the Highlands and Islands.

Delivery Instructions

At the time of ordering you can also provide us with delivery instructions that may help us with your delivery. Typically, this could include leaving an order with a neighbour or perhaps in a safe place if you are not home. We will pass your delivery instructions on to our carrier to aid delivery – who will then leave a card to let the recipient know where to find their order if it has been left, or what to do next if we have missed them.

Please note we would recommend that you do not send your order to a PO Box (larger or multiple item orders sent to a PO Box address may not be delivered).

International Delivery

Please contact us directly if you would like to send an order overseas and we will do our best to help.

Additional Information

Delivering to BFPO addresses

We will make every effort to deliver your order to any given BFPO address.

The British Forces Post Office (or British Field Post Office) (BFPO) is an agency that provides a postal service to HM Forces, separate from that provided by Royal Mail. BFPO addresses are used for the delivery of mail in the UK and around the world.

When sending mail from the UK to a member of HM Forces serving overseas, the sender must address it to the appropriate BFPO number and not to the country in which that person is based.

Packing Your Order

We make every effort to ensure your order arrives in perfect condition. This may include the use of Eco flow chips or wood wool; both of these are unique packing material designed to protect your goods whilst in transit. Afterwards, you can re-use, compost or recycle it in accordance with current environmental regulations.

Adverse Weather Conditions

We will always make every effort to deliver your order on time. Occasionally, we are affected by factors that are beyond our control, such as bad weather. Should this happen, we will update our website with details of any delays we are experiencing.

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